Last updated: June 15, 2026
How to request deletion
Email sales@msoexport.com with the subject line "Data Deletion Request" and include the information below.
- Your name, MSO role or department, email address, and phone number.
- The MSO QuickBooks Online account or company identifier, if known.
- The type of request: delete app data, disconnect app access, correct data, or export available data.
- Any details that help us locate the relevant MSO workflow.
What happens next
- MSO will verify that the requester is authorized to act for the relevant MSO account or workflow.
- MSO will review the internal app records and identify information eligible for deletion.
- MSO will delete or de-identify eligible data within a reasonable period after verification.
- MSO will confirm completion or explain if certain information must be retained.
Disconnecting QuickBooks Online access
The authorized MSO user may revoke the app's access to QuickBooks Online from the approved Intuit account or QuickBooks Online app connection settings. MSO staff may also follow the Disconnect URL instructions or contact the authorized MSO user for help with disconnection.
Information we may retain
Some information may be retained when required for legal, accounting, tax, security, fraud-prevention, dispute-resolution, backup, or legitimate business record purposes. Retained information will be handled according to the Privacy Policy.
Contact
Data deletion questions can be sent to sales@msoexport.com or by phone at +1 (786) 694-0268.
Intuit and QuickBooks are trademarks or registered trademarks of Intuit Inc. Used for identification purposes only.