Last updated: June 5, 2026
Contact support
Support hours
Support requests can be submitted at any time. Requests are reviewed during regular business hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding U.S. holidays.
Expected response time
- General support: within 1 to 2 business days.
- Connection or login issues: within 1 business day when possible.
- Security or privacy concerns: reviewed as soon as reasonably possible.
What to include
- Your name, company, email, and phone number.
- The app feature or workflow involved.
- A short description of the issue and any error message.
- Whether the issue affects QuickBooks Online connection or data sync.
Helpful links
App overview
Launch URL
Connect / Reconnect URL
Disconnect URL
Privacy Policy
Terms / EULA
Data Deletion
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